General FAQ

A: We only go on certain days, not everyday. Our vehicles are not brand new, but are still very comfortable, air conditioned, and we installed great sound systems. So we keep our costs down, passing our savings onto you, the customer.

A. You can book easily online on the tour page or Contact Us

A: Hobbiton – 9pm day before tour
Snow Tour – 9pm Tues before tour

A: Paypal using Debit or Credit card. No extra fees.

A: Yes 24 hours before tour. Phone, text, FB message or email. Please go to our contact page

A:

If you cancel at least 7 days in advance of the scheduled departure, there is no cancellation fee

If you cancel between 3 and 6 days in advance of the scheduled departure, there is a 50 percent cancellation fee.

If you cancel within 2 day of the scheduled departure, there is a 100 percent cancellation fee.

A: Late model 8 seater van or 20 seater bus, both with Awesome Sound Systems!

Visit our vehicle page for more info.

A: As long as there is 4 or more people combined from all Direct Bookings and Travel Agents. If there is less we will advise you shortly after the booking cut off time. Credit or refund.

• 5 Turner St, Auckland
Outside YHA International Hostel
• 20 Fort St, Auckland
Outside Nomads Hostel
• 40 Darby St, Auckland
Outside Westpac Bank next to Base Backpackers

A:
These 3 pickup locations cover downtown, mid city, and upper Auckland CBD. It saves you being driven around for up to 1 hour before the tour departs. It also keeps our costs down and we are able to pass these savings on to you. If you are staying near the Airport, we suggest getting the Sky Bus into Auckland CBD to the 40 Darby St Pickup location as this is one of the major stops. Ask the driver for the Base Backpackers drop off.

A: Yes we do. Baby seat, Car seat, Full Booster seat, half booster seat. Please advise the ago of your child. Please notify us at least 1 day in advance. This service is free of charge.

Hobbiton Movie Set Tour FAQ

A: Tuesday, Thursday, Sunday.

1. 9.30am 5 Turner Street, Auckland, outside YHA International Hostel
2. 9.45am Corner Fort and Commerce Streets, Auckland, outside Nomads Hostel
3. 10am Corner of Queen and Darby Streets, Auckland, outside Westpac Bank next Base Packpackers

A:
These 3 pickup locations cover downtown, mid city, and upper Auckland CBD. It saves you being driven around for up to 1 hour before the tour departs. It also keeps our costs down and we are able to pass these savings on to you. If you are staying near the Airport, we suggest getting the Sky Bus into Auckland CBD to the 40 Darby St Pickup location as this is one of the major stops. Ask the driver for the Base Backpackers drop off.

Link to Sky Bus skybus.co.nz

A:  Approximately 7.30pm

A:  No food is not included. We have a cafe stop and you can bring your own lunch or buy at a bakery cafe we recommend for around $8 including a drink. Large Ice Cream on a cone $1.50

A: Large umbrellas are supplied by Hobbiton

Ohakune Snow Tour FAQ

A: Late Friday afternoon, Saturday, and Sunday. Private Groups 6 or more, any suitable day

During Ski Season, start of July to end of October

1. 4pm 5 Turner Street, Auckland, outside YHA International Hostel
2. 4.15pm Corner Fort and Commerce Streets, Auckland, outside Nomads Hostel
3. 4.30pm Corner of Queen and Darby Streets, Auckland, outside Westpac Bank next to Base Backpackers

A:  Sunday evening between 10pm-11pm

A: Yes, we have a luggage trailer

A:  2 breakfasts, 1 Chocolate Eclair

A: Cereal, fruit, toast, jam, tea, coffee, hot chocolate, and juice. Chocolate Eclair

A: Huntly or Otorohanga. Subway & McDonalds are opposite each other

A: With traffic and a meal break approx 6 hours

A: Sorry, no, it’s illegal

A: Other Activities such as Mountain Trail Biking, Indoor Rock Climbing, Paintball, Nature Walks, Hot Pools, Cafes, and Shops

Coromandel Tour FAQ

A:  1st December – 1st April. Private Groups 4 or more, any suitable day

A: 7-7.30am from your accommodation

A: Approximately 7-7.30pm To your accommodation

A: No food is not included. We have a cafe stop and you can bring your own lunch or buy at a bakery cafe we recommend for around $8 including a drink.

A: Bring a lightweight jacket and for some of the day we are in the hot natural water at the beach anyhow.